Data Manipulation for Multichannel Communication
The “Data Manipulation for Multichannel Communication” project involved collaboration with IBM to enhance multichannel communication efficiency at Garanti Teknoloji. The project included the development of custom Java packages to manipulate data effectively, facilitating the creation of tailored files for email and SMS channels. Robust and scalable solutions were implemented to optimize the data transformation process, ensuring seamless integration with communication channels. This streamlined communication workflows, resulting in improved delivery times and heightened customer engagement. The project’s overall success was attributed to the successful provision of innovative solutions that addressed the dynamic communication needs of the organization.